Frequently asked questions
Does Ainoa replace my current operations?
Ainoa integrates with your existing operations.
We design custom administrators and agents that work on top of your current processes, without forcing you to change your structure.
Do I need to modify my systems to implement the solution?
In most cases, no.
We integrate with your current tools and, if necessary, develop specific connectors to ensure everything works seamlessly.
What does it mean that AI adapts to my business?
It means we don’t use generic templates.
We analyze your operational flow, communication channels, and business model to build a solution aligned with your reality.
Your operations don’t adapt to the technology.
The technology adapts to your operations.
How long does implementation take?
It depends on the level of customization and integration required, but the process is typically divided into:
Strategic diagnosis
Development and integration
Activation and optimization
Every project follows a clear roadmap from the beginning.
What channels does the assistant work on?
Our assistant integrates with your website, WhatsApp, Instagram, Facebook Messenger and other channels. You can manage them all from a single platform.
Can it answer specific questions about my business?
Yes. We train the AI with your company’s information, products, services and processes, so it gives accurate answers consistent with your brand.
Does it handle conversations on its own, or can I supervise them?
You decide. You can let the assistant handle conversations autonomously 24/7 or step in whenever you want. Everything is logged and centralized for your review.
Do I need technical knowledge to use it?
No. Our platform is easy to use and we guide you every step of the way. From setup to AI training, we’re with you.
Is it only for large companies?
We work with businesses that aim to scale processes, optimize customer support, and improve operational efficiency — regardless of size.
It’s not about size.
It’s about growth vision.
What types of businesses can implement Ainoa?
We currently develop specialized solutions for:
E-commerce
Appointment scheduling
Recruitment
Padel clubs
We also create customized solutions for other industries.
Where can I find your terms and conditions or privacy policy?
You can review our terms and conditions and our privacy policy at any time from the footer of our site.