Cookie policy
1. What cookies are
Cookies are small files that a website stores in your browser to remember things between pages or to measure how the site is used. This site, run by Ainoa Arti S.A.S., also uses similar technologies, such as your browser's local storage. This policy explains which ones we use, what for, and how you can control them.
2. What we use and why
| Name | Type | What it is for | Duration |
|---|---|---|---|
cl_cookie_consent (local storage) | Necessary | Remembers your cookie choice so we do not ask you on every visit. | Until you delete it or change your choice |
ai_agent_visitor | Necessary for the assistant | Only if you chat with the site's AI assistant: lets the conversation continue if you come back. It does not identify who you are. | 1 year |
urdela_session | Necessary | Keeps team members who administer the site signed in. Visitors do not receive it. | Until sign-out or inactivity |
_ga and _ga_* (Google Analytics 4) | Analytics | Measure, statistically, how many people visit the site, which pages they view and where they come from, so we can improve it. They are only set if you accept analytics cookies. | Up to 2 years |
Necessary cookies make the site work and cannot be switched off from the notice. Analytics and marketing cookies are only used if you accept them; the site currently uses no advertising cookies of its own.
3. Content from other sites
Some pages may include YouTube or Vimeo videos and Google Maps maps. They are not loaded until you click the corresponding button, because those services receive your IP address and may set their own cookies. See their privacy policies to learn how they use them.
4. How to change your choice
- At any time, from the Cookie preferences link at the bottom of every page.
- From your browser: you can block or delete cookies in the settings of Chrome, Firefox, Safari or Edge. If you block the necessary ones, some features, such as the assistant, may not work.
- For Google Analytics you can also install the opt-out add-on offered by Google.
5. More information
How we handle your personal data is explained in our Privacy policy. If you have questions about this policy, write to us at info@ainoa.app.
We may update this policy when the cookies we use change; the current version is always the one published on this page.