The challenge
Chao Pelos needed to manage several locations from one place and coordinate conversations between its human team and each location.
An omnichannel custom CRM
Ainoa built a custom CRM for Chao Pelos, integrated with Agenda Pro, that manages all of the company's locations from a single place. The system is omnichannel: it handles chat, social media, and call conversations, and each location's team answers them from the same CRM.
Queryable in real time
Chao Pelos's CRM also has its own MCP server, to check its locations and conversations in real time from tools like Claude or ChatGPT.